It isn’t your competition. It isn’t the economy. It’s a gap in your lead response that’s handing jobs you already paid for to whoever answers fastest.
<2 min
Sentinel response time
21x
More likely to book with a sub-5-minute response
24/7
Coverage: nights, weekends, bank holidays
What’s actually happening to the leads you paid for.
→A lead lands at 7pm on a Thursday. You’re finishing a job. Your team’s gone home. The homeowner isn’t waiting with it. They’re already calling the next plumber on Google.
→A customer contacted within five minutes is 21 times more likely to book than one contacted after thirty. Not twice as likely. Twenty-one times.
→A plumbing business doing £800K a year with a 20% slow-response leak is losing roughly £160,000 in bookable work annually. Not because the leads were bad. Because nobody got to them in time.
→That’s revenue you earned through your advertising, your reputation, your years of building this. It’s going to competitors who just happened to answer faster.
What you’re probably asking before you start.
The honest answers.
Most owners think that. When the actual data comes back, the average is 43 hours, and that’s during business hours. Evenings, weekends, and bank holidays are barely covered at all. The numbers say otherwise almost every time we check.
You. Every message goes out in your name, by SMS, WhatsApp, or voice. MangoTeq is never visible to the homeowner.
No. Sentinel is a managed service. Every message is built specifically for your business before it goes live. Nothing generic, nothing automated in a way you didn’t approve.
A system tells you a lead came in. It doesn’t call them back for you. Sentinel actually responds within two minutes and keeps following up until the lead books or says no. It works around whatever you already use. You don’t change anything.
A lead that goes cold because nobody called for 43 hours looks identical to a bad lead in your numbers. You can’t tell the difference until something actually replies in minutes instead of hours. Most businesses we work with find 20–30% of their paid leads were recoverable, not bad, just never answered in time.
We map your current lead flow and show you exactly where it’s slipping. Sentinel is built around what you already have, in days. You don’t install anything. You don’t change how you run jobs.
It depends on your lead volume and job value, so we work it out on the call. Pricing is performance-aligned. We go through the numbers together before anything is agreed.
You did the hard part. Don’t let a response gap undo it.
Apply for a private deployment session. We’ll show you exactly where leads are falling through, what it’s worth, and how Sentinel closes the gap.
You built this with your own hands. The jobs you already paid for shouldn’t end up funding someone else’s business because they answered the phone two minutes faster.