For agencies managing £10K+ per month in client ad spend
Your campaigns are generating real leads. What you can't see is what happens to them once they hit your client's inbox. That's where it falls apart. And it has nothing to do with your campaigns.
21x
More likely to turn into a booked appointment
43hrs
Average service business lead response time
Month 3–4
When most agency clients give notice and leave
What actually happens to your clients’ leads.
→The lead clicks. Fills in the form. Then waits. Your client’s team picks it up 43 hours later. By that point, a competitor already had the survey booked.
→A lead contacted within 5 minutes is 21 times more likely to turn into a booked appointment than one contacted after 30 minutes. Not twice as likely. Twenty-one times.
→One client at £3,000 a month earns you around £700 in profit after costs. Lose them at month four (a problem you didn’t cause) and that’s £5,600 in future profit gone.
→Sentinel contacts every new lead within minutes. In your client’s name, in their voice, via SMS, WhatsApp, or voice. Your campaigns stay exactly as they are. The leads just stop going cold.
Let me answer the questions you’re probably asking.
The honest answers.
Most service businesses believe that too. When the actual data comes back, the average is 43 hours. That’s during business hours. Evenings, weekends, and bank holidays are almost always unprotected. They almost never match.
MangoTeq is invisible throughout. Every message goes out in your client’s name, in their voice. Your client sees it as their own system. You present better results. You keep the relationship. MangoTeq never contacts your clients directly. Ever.
This isn’t a chatbot. Every message is written in your client’s voice before anything goes live. The lead gets a real reply within minutes that addresses what they asked and gets them to book. Showing up fast beats not showing up at all.
A CRM tells you a lead came in. Sentinel actually calls or texts that lead within minutes and keeps following up until they book or say no. It works around whatever your client already uses. They don't need to change anything.
A lead that goes cold because nobody called for 43 hours looks identical to a bad lead in your reporting. You can’t tell the difference until someone actually follows up. Ryan Unrau took 2,000 leads a roofing company had written off as dead. Three years old, sitting in a spreadsheet. He booked 40 appointments. Four jobs at around £12,000 each. £48,000 in revenue from leads they’d mentally deleted. The variable was follow-up, not the leads.
We give you a short onboarding questionnaire to pass to your client. They fill it in and return it to you. You pass it back to us. MangoTeq handles the rest. Your client's team doesn't need to change anything about how they operate, and MangoTeq never contacts them directly.
It depends on your client's lead volume and deal size, so we work it out on the call. Options include a split on recovered revenue, a fee per booked appointment, or a flat monthly. We only make it work if it makes sense for your clients. We go through it all in the walkthrough.
One last thing.
I don’t want you sitting at your laptop drafting a cancellation email you didn’t need to write. Losing a client you worked eleven months to build a relationship with over a shared inbox nobody checked properly.
This is fixable. Book 15 minutes and we’ll walk through how it would work for your clients. You decide from there.